Shipping policy

Delivery time

Delivery in the Netherlands ONLY
Order placed before 4 PM Shipped the same day
Order placed after 4 PM Up to 2 working days
Order placed on Saturday or Sunday Next Tuesday

 

Outside the Netherlands
Within the EU 1-5 working days
Outside the EU 1-8 working days

 

Shipping Costs

When placing an order, the costs for the delivery will be automatically selected based on your delivery address. 

 

Shipping fee Belgium, the Netherlands, Luxembourg (BENELUX), and Germany
Orders <€350,- €4,95
Orders >€350,- FREE

 

Shipping fee outside the BENELUX and Germany

Austria, Bulgaria, Croatia, Czechia, Denmark, France, Finland, Greece, Hungary, Ireland, Italy, Norway, Poland, Portugal, Spain, Sweden, Slovakia, Slovenia 

  € 9,95
Switzerland  € 45,00
The United States and Canada  € 49,00
United Kingdom  € 19,95

 


Is your preferred delivery country not listed above? Contact our customer service:

t. +31 (0) 20 545 0022
customerservice@ZENGGI.com

 
Orders placed within the European Union are subject to 21% VAT, this is included in the price already and will not be added as extra.

Orders placed outside the EU, VAT and other European policies no longer apply. 

Customs

We ship from the EU, please be aware that orders placed for delivery outside the European Union may be subject to additional government duties and fees at the customs authorities of the country of destination. These fees must be paid by the receiver. Please note that due to the Brexit, UK orders over €150 have to pay import duties. We cannot estimate or control the amount imposed upon delivery as the customs regulations vary from country to country. All charges need to be paid by the customer.

For orders from the United States of America or Canada: Please be aware, that if the recipient refuses delivery of their order due to a customs charge your package will be considered abandoned and disposed off by the shipping carrier and therefore, your order is not eligible for a refund.

During the sale period, the processing of orders may take a little longer than usual. Sorry for the inconvenience.